For clients with monthly plans: Yes, we will maintain and update your website, up to a certain amount of hours per month. Each tier has a different number of hours per month, and you can view the allotted hours above in the price tiers. Included in these hours is website maintenance/upkeep, and changes requested by you.
The former includes search engine optimization, analytics reports and tracking, updates, browser testing, all of which we do by default, while the latter includes things like design changes and copywriting, which are requested by you. Also included in these hours are any conference or Zoom calls or in-person meetings requested.
Should you request anything that takes longer than is budgeted, which usually does not happen, we will invoice you for $75/hour for each hour that exceeds the original budgeted amount, rounded up to the nearest 15 minutes.
For clients with upfront plans: No, we do not include maintenance hours with your plan, other than ensuring that your website stays up, hosted, and the domain stays connected. We optimize your site for SEO at the start, but do not update or change your site unless specifically requested. If you need us to make changes to your website after it's been launched, we bill these hours at a rate of $100.00 per hour, rounded up to the nearest 15 minutes, and will invoice you after we've finished making modifications.